terms & conditions

Welcome to our Website!

 Hi there! I'm Suzanne McWhinney, and it's my pleasure to welcome you to my website. On this site, when you see references to “we”, “us”, and “our”, it's all about the Suzanne McWhinney Art family. We're thrilled to share our website with you, which comes packed with information, tools, and services, all for your enjoyment and use. Of course, this is based on your acceptance of our terms, conditions, and the various policies and notices you'll find here.

 When you browse our site or buy something from us, you're tapping into our “Service” and that means you're agreeing to our terms and conditions (“Terms of Service”, “Terms”). This includes additional terms and policies that you can find on this site or through various links. These Terms of Service are for everyone: whether you’re just browsing, shopping, selling, or contributing content.

Before using our website, we kindly ask you to read our Terms of Service carefully. By accessing or using any part of our site, you're agreeing to these terms. If these terms don’t feel right for you, then our website and services might not be a perfect match. Remember, if you use our site, it means you are agreeing to our Terms of Service.

 We’re always innovating and adding new features and tools to our store, and these will also fall under these same Terms of Service. Please check the latest version of our terms right here on this page. Just a heads up: we may change or update parts of these Terms of Service, and we’ll post these changes on our site. It's a good idea to check in here once in a while to stay updated. If you keep using the site after we post changes, that means you accept and agree to those changes.

Our online store is hosted on Squarespace – they’re the great team that provides the e-commerce platform allowing us to offer our products and services to you.

1)    Online Store Terms

By agreeing to our Terms of Service, you’re confirming that you're old enough to use our site based on the laws of your home state or province. And if you're letting a younger person in your care use this site, that means you're okay with it too. Remember, you should only use our products in legal and authorized ways – and always respect the law, including copyright rules. Avoid sending anything harmful like viruses or destructive codes our way. If our terms are broken, we might have to stop providing services to you.

2)    General Conditions

We reserve the right to refuse service to anyone, anytime, for any reason. Your content (except for credit card info) might be transferred unencrypted and could pass through various networks, while adapting to technical requirements. But rest assured, your credit card information is always encrypted during transfer. Please don’t copy, sell, resell, or exploit any part of our Service, website, or any contact on the website without our express written permission. And just to let you know, the headings in this agreement are for convenience only and don’t affect the Terms.

3)    Information Accuracy

We do our best to provide you with accurate, complete, and current information on our site, but we can’t guarantee it’s always perfect. The site’s content is for your general information, and shouldn’t be the only thing you rely on for making decisions. If you do rely on our content, it’s at your own risk. Our site may have some historical information for reference, which isn’t necessarily current. We might change site content anytime, but we’re not obligated to update any information. It is your responsibility to monitor changes to our site.

4)    Changes to Services and Prices

Our prices can change without notice. We may modify or discontinue our Service without warning, and we’re not liable for any modification, price change, suspension, or discontinuance of the Service.

5)    Products or Services

Some of our products or services are exclusively online. They may have limited quantities and are subject to our Shipping and Returns Policy. We’ve made efforts to display our products’ colours and images accurately, but we can’t guarantee your device’s display will be accurate. We reserve the right to limit sales to anyone, anywhere, any time, and to limit the quantities of any products or services. We can change product descriptions and pricing anytime, discontinue any product, and any offer for any product or service is void where prohibited. While we hope you love our products and services, we can’t guarantee they will always meet your expectations, or that any service errors will be corrected.

6)    Billing and Account Information

We can refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order, and we’ll try to notify you if that happens. You agree to provide current, complete, and accurate purchase and account information for all purchases at our store, and to update your information as needed. Check out our Returns Policy for more details.

7)    Optional Tools

We might offer access to third-party tools, which we don't monitor or have any control over. It's important to understand that these tools are offered “as is” and without any warranties or endorsements from us. If you decide to use these tools, it's entirely at your own risk and responsibility. We recommend that you familiarize yourself with and approve of the terms provided by these third-party tool providers. In the future, we might introduce new services and features, which will also fall under these Terms of Service.

8)    Third-Party Links

Sometimes, our Service includes content or services from third parties. These third-party sites are not affiliated with us, so we're not responsible for their content or accuracy. Please be careful with third-party sites, as we don’t endorse them and aren’t responsible for any harm or damages related to your interactions with them. For any issues with third-party products, please contact the third party directly.

9)    User Comments and Feedback

We love hearing from you! If you send us comments, ideas, or feedback, know that we can use them without restrictions or obligation to compensate you. While we’re not required to keep comments confidential, pay for them, or respond to them, we might choose to use your comments in various ways. We may monitor, edit, or remove content that we find unlawful, offensive, or otherwise objectionable. Please make sure your comments are respectful, legal, and accurate, and don’t impersonate others. We’re not responsible for any comments posted by you or others.

10)  Your Personal Information

Your personal information submission through our store is covered by our Privacy Policy. Please have a look at it to understand how we handle your data.

11)  Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that has typographical errors or inaccuracies relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct these errors and change or update information or cancel orders if any information is inaccurate at any time without prior notice.

12) Prohibited Uses

There are a few no-no’s on our site. Please don’t use our site for any illegal or unauthorized purposes, and don’t break any laws in your jurisdiction. Avoid spreading viruses or destructive code and respect our intellectual property rights and those of others. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13)  Disclaimer of Warranties; Limitation of Liability

We can’t guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, and we’re not liable for any damages that may arise from your use of our Service. Please understand that you use our Service at your own risk.

14)  Indemnification

If you use our site, you agree to indemnify and hold us harmless from any claim or demand, including legal’s fees, due to or arising out of your breach of these Terms of Service or violation of any law or rights of a third-party.

15) Severability

If any part of these Terms of Service is unlawful, void, or unenforceable, that part will be severable and won’t affect the validity and enforceability of the remaining provisions.

16) Termination

These Terms of Service are in effect unless and until terminated by either you or us. You can terminate them anytime by letting us know you no longer wish to use our Services or by stopping using our site. We can also terminate these Terms of Service if we believe you haven’t complied with any term or provision.

17)  Entire Agreement

These Terms of Service and any policies posted by us constitute the entire agreement between you and us. They govern your use of the Service and supersede any prior agreements.

18)  Governing Law

These Terms of Service are governed by the laws of Australia.

19)  Changes to Terms and Conditions

We may update these Terms of Service from time to time, so please review them regularly. Your continued use of our site after changes means you accept those changes.

20)  Contact Information

If you have any questions about the Terms of Service, feel free to reach out to us at suzanne.mcwhinney@gmail.com.

Contact details:

Suzanne McWhinney

0439 557 488

Alphington, Victoria, Australia

 We’re here to make your experience enjoyable and hassle-free. Thanks for being part of our community!